TW Partners×CustomBoxes.io

Your packaging is dialed in. Now let's make sure you're not overpaying to ship it.

We help CustomBoxes.io customers find and recover 15–40% in carrier fees — fully managed, no retainers, no upfront cost.

15–40%

Typical savings range

1–4 mo

Median time to savings

$0

Upfront cost to you

Exclusive CustomBoxes.io Benefit

Pit Wall free for 3 months. A $1,500 value included for CustomBoxes.io clients.

See What We'd Find

Most companies can't see where they're losing money on shipping, and don't have the expertise to fix it if they could.

We give companies that ship with UPS or FedEx the visibility into their shipping program they've never had — then run a full analysis, report back what we found, and figure out together what makes sense.

Carrier agreements are intentionally complex. They wrote the contract — they know it better than you. A UPS or FedEx invoice isn't one number — it's a stack of base rates, discounts, accessorials, fuel surcharges, dimensional weight, and minimum charge provisions.

Contracts drift. Surcharges creep. Discounts erode. And nothing flags it.

What You See

Charges$32,810
Adjustments$1,000
Incentives($5,530)
Effective Total$28,280

What You're Paying For

Transportation Charges$18,440
Fuel Surcharges$4,820
Residential Delivery$3,710
Dimensional Weight$2,940
Address Correction$1,260
Delivery Area Surcharge$980
Minimum Charges$660
Adjustments$1,000
Incentives($5,530)
Effective Total$28,280

How We Work — Pit Wall, The Platform

The platform measures. The expertise acts.

Pit Wall is one platform with three stages — estimate, diagnose, verify. At each stage, we become your carrier contract team. We only make money when we save money. No retainers, no upfront fees, no diagnostic charges.

01

Immediate Estimate

Drop in a few details and check the pricing health of your shipping program in minutes. No data connection required — just your basic shipping profile. This is the free pre-engagement check; the real work begins once you decide to engage.

Estimated opportunity in <5 minutes

Pit Wall savings dashboard showing estimated annual savings opportunity
02

Opportunity, Identified

Connect your data and instantly see where your shipping spend is really going — broken down, benchmarked, and pinpointing exactly where you're overpaying. This is where we go to work.

Benchmarked against industry comps

Transport vs accessorial cost split over time
Accessorial fee breakdown by category

What We Do At This Stage

Diagnostic

We analyze your shipping data and contract — base rates, accessorials, minimums. Every line reviewed for savings.

Strategy & Negotiation Prep

We turn findings into a negotiation strategy. Renegotiate in place, switch carriers, or GPO placement. We walk you through the right path.

Refund Filing

We file refunds on a rolling basis. Most clients have years of uncollected credits — we find and recover them.

03

Savings, Verified

See exactly what your new contract is delivering. Every shipment rerated, every dollar validated, and savings tracked in real time against your prior contract. The work continues — savings don't hold themselves.

Updated monthly, tied to the invoice

Pit Wall contract savings chart showing post-negotiation vs baseline

What We Do At This Stage

Contract Monitoring

Agreements drift. We monitor invoice compliance monthly — flagging surcharge creep, discount erosion, and exception violations before they compound.

Ongoing Coaching

We work with your team on continued optimization: zone skipping, packaging, service mix — turning data into sustained savings.

Verified Savings Reporting

Every dollar saved shown in the dashboard: shipments at new rates, rerated against the old contract. Tied directly to the invoice.

Results

Real engagements. Verified savings.

All figures represent annual savings. Strategy reflects each client's specific shipping profile.

Annual SpendAnnual SavingsSavings %IndustryStrategyTime to Savings
$18M$1.6M9%E-commerceCarrier Switch6 months
$13M$2.0M15%Distributor / e-comm platformIncumbent Negotiation4 months
$6M$1.5M25%Healthcare (D2C)Incumbent Negotiation4 months
$500K$200K40%DistributorGPO1 month
$250K$50K20%E-commerceCarrier Switch3 months

Exclusive Partner Benefit

Pit Wall free for 3 months.

A $1,500 value — included for CustomBoxes.io clients.

Drop in a few details about your shipping program and get an estimated savings opportunity in under 5 minutes. No data connection required.

Run a Free Analysis

Get in Touch

Prefer to talk it through first?

Send us a note and we'll reach out to set up a time.